7 Series® Wireless Upper Arm Blood Pressure Monitor

Model: BP7350

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Frequently Asked Questions

BP Reading

Accessories

Apps

Syncing & Pairing

What is blood pressure?
FAQ answer

In the most basic sense, blood pressure is a way of measuring how much force is being exerted on the walls of your blood vessels (artery) as blood flows through them. A blood measurement is expressed in the form of a fraction.

  • Systolic is the top number. It represents the pressure as your heart contracts to pump blood to the body.
  • Diastolic is the bottom number. It represents the pressure between beats, when your heart relaxes.
What can I do to help better manage my blood pressure?
FAQ answer

Managing your blood pressure doesn’t have to take a lot of work. In fact, small improvements to your lifestyle can help.

Exercise: Just be a little more active. Walk instead of drive; take the stairs instead of the elevator, etc.

Eat Smart: Try to find low-fat, low-sodium substituted that also taste great. Potassium found in bananas and carrots is nature’s best medicine for your heart.

Kick the Habits: Minimize your alcohol and cigarette intake.

Stifle Your Stress: Stress is a normal part of life. But too much can increase the risk of heart disease. Relax by doing things you enjoy (yoga, gardening, walking, etc.) and your heart can benefit.

Monitor Your Blood Pressure at Home: Monitoring your blood pressure at home on a regular basis provides you and your doctor with the information to best manage your blood pressure.

These are just some examples. Discuss with your doctor on other ways how you can better your heart.

Is it normal for my blood pressure to vary?
FAQ answer

Yes, it is quite normal for people’s blood pressure to change throughout the day and night, or in different settings where you may measure your blood pressure. Many things, such as stress levels, food or drink intake, activity levels, even time of day can all affect a person’s blood pressure reading at any given time. In fact, there are published studies that show a given person’s blood pressure can change by up to 20mm within a day, based on activity levels, food/drink intake, stress, etc. This is why it is important to take your blood pressure on a regular basis, and review the overall trend of your blood pressure readings with your doctor.

For a convenient tool to help you easily track your blood pressure readings, click here.

What are the American Heart Association Blood Pressure Guidelines?
FAQ answer
New ACC/AHA Blood Pressure Guidelines: Check-in Time

It’s been over a year since the new blood pressure guidelines were released and 103 million Americans were recategorized with high blood pressure. That’s nearly 1 in 2 of us. How are YOU doing?

BLOOD PRESSURE
CATEGORY
SYSTOLIC mm Hg
(top number)
DIASTOLIC mm Hg
(bottom number)
NORMAL
LESS THAN 120
and
LESS THAN 80
ELEVATED
120-129
and
LESS THAN 80
HIGH BLOOD PRESSURE
(HYPERTENSION) STAGE 1
130-139
or
80-89
HIGH BLOOD PRESSURE
(HYPERTENSION) STAGE 2
140 or HIGHER
or
90 or HIGHER
HYPERTENSIVE EMERGENCY
(see your doctor immediately)
HIGHER than 180
and/or
HIGHER THAN 120
Source: American College of Cardiology and American Heart Association 2017 High Blood Pressure Clinical Practice Guidelines

“Out-of-office BP measurements are recommended to confirm the diagnosis of hypertension and for titration of BP-lowering medication, in conjunction with telehealth counseling or clinical intervention… Self monitoring of BP refers to the regular measurement of BP by an individual at home or elsewhere outside the clinic setting (source: AHA/ACC 2017 High Blood Pressure Clinical Practice Guideline).”

2013 ESH/ESC Guidelines for the Management of Arterial Hypertension defines high blood pressure readings obtained by self-measurement at home as:
Systolic Blood Pressure ≥ 135
Diastolic Blood Pressure ≥ 85

In terms of taking action based on your blood pressure readings, this should always be discussed and decided on between you and your doctor. You should never self-diagnose or adjust your medication if not prescribed by your doctor.

To learn more about blood pressure, click on the following links:

1 ACC & AHA 2017 High Blood Pressure Clinical Practice Guideline

What is more important -- the Systolic or Diastolic reading?
FAQ answer

Both readings are important. One measures your blood pressure during a heart contraction and the other measures blood pressure between heart contractions. For your particular situation, you should discuss both measurement results with your doctor.

Where do I get more information regarding the software for my unit?
FAQ answer

For information on software, please visit the Omron Connected Health Center.

How do I delete the stored data in my unit?
FAQ answer

The process for deleting the stored data is unique to your model. Please check your instruction manual. Electronic versions of the instruction manuals can be found in the Omron Product Support & Solutions Center.

How do I set the date and time on my new Omron blood pressure monitor?
FAQ answer

The precise instructions on setting the date and time on Omron blood pressure monitors can vary by model. Please view the instruction manual or getting started guide that came with the unit. You can also located electronic instruction manuals in our Product Support & Solutions Center.

How do I know if I am using the correct cuff?
FAQ answer

To get accurate readings, and to avoid error messages, it is very important that you are using the correct size cuff and it is correctly applied to your arm. Please see the FAQ — Information on Cuffs section. There is a variety of information available specific to cuffs.

I keep getting error messages when I try to take a reading. What should I do?
FAQ answer

In the instruction manual that came with the unit, there is a section included on on the different types of error messages. Please review this section of the manual. You can locate electronic instruction manuals in our Product Support & Solutions Center.

If this does not fully resolve the issue, please contact the Omron consumer support line at 877/216-1333 or e-mail us your question.

I am struggling with using my new Omron blood pressure monitor. Should I return it to the store?
FAQ answer

No, DO NOT RETURN IT TO THE STORE. Usually, initial difficulties with a medical device like a blood pressure monitor can be easily resolved with assistance. Please contact our consumer support at 877/216-1333 or e-mail your questions here. Our representatives are trained to assist you.

How do I apply the pre-formed ComFit cuff?
FAQ answer
  1. Remove tight fitting clothing from your upper arm.
  2. Sit in a chair with your feet flat on the floor. Rest your left arm on a table so that the cuff is at the same level as your heart. Turn the palm of your hand upward.
  3. Hold the cloth closure on the cuff with your other hand.
  4. Turn the palm of your hand upward. Apply the cuff on your upper arm.
  5. Align the marker on the cuff over the brachial artery on the inside of your arm.
  6. The cuff tube should run down the center of the arm even with the middle finger.
  7. The bottom of the cuff should be approximately ½-1 inch above the elbow.
  8. Secure the cuff around your arm using the cloth closure.
  9. Make sure the cuff is wrapped firmly in place.
  10. Relax your arm and place your elbow on the table so that the cuff is at the same level as your heart.

View a short video on how to apply the Omron ComFit cuff.

How do I know if I have put on the arm cuff correctly?
FAQ answer

We recommend you apply the cuff using the following directions. First, make sure you have removed any tight-fitting clothing from your left arm. Put your left arm through the cuff loop. The bottom of the cuff should be about one-half inch above your elbow. Turn your arm so your palm is facing up. Adjust the cuff around your arm so that the tubing runs down the center of your arm. Secure the cuff so it stays in place.

D-Ring Cuff: You should be able to fit one finger between the cuff and your arm. This space is imperative for an accurate reading because Omron’s digital blood pressure monitors use the oscillometric method of blood pressure measurement that detects your blood’s movement through your brachial artery and converts the movements into a digital reading.

View a short video on how to take a measurement using the Omron d-ring cuff.

ComFit Cuff: The cuff should be wrapped tightly around the arm. If the cuff slips or easily turns, the cuff should be tightened. If the cuff is wrapped too loose or too tight, you may get an inaccurate reading of error message. For more detailed directions, please refer to the instruction manual for the specific model.

View a short video on how to apply the Omron ComFit cuff.

 

 

 

How do I measure my arm circumference?
FAQ answer

To determine your arm size, use a cloth tape measure and place midway between your elbow and your shoulder around the circumference of your upper arm. Wrap the tape measure evenly around your arm. Do not pull the tape tight. Note the precise measurement in inches. Determine which size cuff is best for you, then purchase a home blood pressure monitor with that size cuff included.

View a short video on selecting the right d-ring cuff.

Does the size of the cuff matter?
FAQ answer

Yes, it is very important to use the appropriate size cuff for your arm in order to get accurate measurement results when using your home blood pressure monitor. If you use the wrong sized cuff, you will likely experience inaccurate readings, inconsistent readings and error messages from the device.

What size cuff do I need?
FAQ answer

The correct size of cuff is based on the circumference of your upper arm, or your wrist, depending on which type of model you want. Omron monitors cover a variety of sizes as mentioned below:

D-Ring Upper Arm Cuff Sizing

  • Small adult cuff: fits upper arm with circumference between 7-9 inches
  • Standard adult cuff: fits upper arm with circumference between 9-13 inches
  • Large adult cuff: fits upper arm with circumference between 13 and 17 inches

ComFit Cuff Sizing

  • ComFit cuff: fits upper arm with circumference between 9-17 inches

Wrist Model Sizing

  • Wrist model: first wrists with circumference between 5¼-8½ inches.
My doctor wants to compare the reading from my home BP monitor with the reading taken in the office. What are the instructions on how to do this?
FAQ answer

When doing this type of a comparison, it is very important that the measurements are taken in a certain manner in order for the reading on the Omron monitor to be accurate. The Omron monitor uses oscillometric technology that measures the vibration of the blood as it moves through the arteries. The doctor is using a different method of measurement and listens to the sound of your heart. It is necessary for the doctor to take the first measurement using the Omron monitor. The brachial artery is fully open and not restricted so vibration of the blood is accurately measured. It is also important to note that the different test methods may give slightly different readings due to the test methods or due to the normal fluctuation in blood pressure.

What are the different styles of cuffs?
FAQ answer

D-Ring Cuff: A d-ring cuff is a standard type of blood pressure cuff that you would usually see in your doctor’s office. It is a cuff where the user loops one end of the cuff through a metal ring, then fastens it to the arm. D-ring cuffs come in different sizes of small, standard and large. It is important to pick out the right size cuff based on your individual arm circumference. Please see the questions in this Omron FAQ regarding the different types of cuffs and how to measure your arm circumference.

Expandable Cuff: The Omron ComFit Cuff is a pre-formed upper arm cuff that expands to fit both regular and large sized arms (upper arm circumferences between 9 and 17 inches). It is designed to ensure more comfortable, accurate readings.

Wrist Cuff: A wrist cuff is similar to an upper arm cuff; however you can wrap it around your wrist instead of your upper arm.

Are there differences between taking a blood pressure reading on the right arm vs. left arm?
FAQ answer

Blood pressure measurement values vary from the left arm to the right arm. The average is generally within 10 mmHg (millimeters of mercury) for most individuals. Omron home blood pressure monitors are generally designed for use on the left arm as they are validated through clinical studies using the left arm. You should talk to your doctor before using the right arm to take a measurement.

What are some common reasons why my blood pressure readings seem higher than expected?
FAQ answer

There are many reasons why blood pressure readings may seem high. Below are some of the common reasons and the estimated ranges of how much readings can vary. It is important to ensure you are using the monitor as it was intended, so please make sure you are following the directions in the instruction manual, or call our consumer support line at 877/216-1333 if you have questions. It is also important to note that if you can continue to see high readings, discuss with your doctor or a medical professional — it is possible that your blood pressure is actually higher than what you believe it to be.

Factors Affecting Accuracy of Blood Pressure Monitors¹

Factor

Magnitude of systolic/diastolic blood pressure discrepancy (mm Hg)

Talking or active listening 10/10
Distended bladder 15/10
Cuff over clothing 5-50/
Cuff too small 10/2-8
Smoking within 30 minutes of measurement 6-20/
Paralyzed arm 2-5/
Back unsupported 6-10/
Arm unsupported, sitting 1-7/5-11
Arm unsupported, standing 6-8/

¹Handler J, The Permanente Journal 2009; 13:3:51-54

Will I see differences between my readings at home compared to readings in my doctor's office?
FAQ answer

Yes, you will see some differences. This is normal and can occur for many reasons. Some of the more common reasons are:

  1. A person’s blood pressure varies throughout the day, so at any given moment your blood pressure can change.
  2. In terms of the amount of change; there are published studies that show a given person’s blood pressure can change by up to 20 mm within a day, based on activity levels, food/drink intake, stress, etc.
  3. You may have a condition known as “White Coat Hypertension.” This is a condition in which a blood person’s blood pressure rises above its usual level when it is measured in a doctor’s office or clinical setting.
  4. You may have a condition known as “Masked Hypertension.” This is a situation in which a person’s blood pressure falls below its usual level when it measure in a doctor’s office or clinical setting.

So do not be alarmed when you see differences between your readings at home compared to your readings in your doctor’s office. Discuss it with your doctor to get the best overall picture of your heart health.

What are the common causes of getting blood pressure readings that are inaccurate?
FAQ answer

It is quite normal for people’s blood pressure to change throughout the day and night, or in different settings where you may take your blood pressure. Many things, such as stress levels, food or drink intake, activity levels, even time of day can all affect a person’s blood pressure reading at any given time. So, it is possible that you may just be seeing normal fluctuations in blood pressure.

However, below are some common situations that can lead to inconsistent or inaccurate readings:

Using the wrong cuff size for your arm

Just because the cuff may fit around your arm does not mean it is the right size cuff for you. The correct cuff size is directly related to the circumference of your arm. To get accurate readings, it is important that you are using the correct sized arm cuff. To determine your arm size, use a cloth tape measure and place midway between your elbow and your shoulder around the circumference of your upper arm. Wrap the tape measure evenly around your arm. Do not pull the tape tight. Note the precise measurement in inches. Select an Omron home blood pressure monitor with the right size of cuff included, or if you already have the monitor, and need a different sized cuff, contact our consumer support line at (877)-216-1333, and they can assist you to purchase the right size accessory cuff for your unit.

View a short video on selecting the right size cuff.

 

Not using the cuff correctly

Make sure you are wrapping the cuff around your arm in the correct position. After wrapping the cuff around your arm, check the location of the brachial artery marker. The air tube should run down the center of your arm. The cuff should not be wrapped too tight or too loose. Look at the instruction manual for the monitor to get more detailed instructions on the specific cuff included with your unit.

Activities right before taking a measurement

Avoid eating, drinking alcohol or caffeinated beverages, smoking, exercising and bathing for 30 minutes prior to taking a measurement. It is also best to rest for 15 minutes before starting the measurement. Avoid taking a measurement during stressful times. Take the measurement in a quiet place.

Incorrect body position or moving too much

Sit in a chair with your feet flat on the floor. Rest your arm on a table with your palm facing upward. The cuff should be level with your heart. Do not talk or move during the measurement.

Timing of taking measurements

Try to take readings at the same general times each day (for example, once in the morning and once at night) for comparison purposes.

 

 

 

 

 

 

 

Are digital blood pressure monitors accurate?
FAQ answer

All Omron blood pressure monitors are clinically proven accurate. They are clinically validated to be within the following:

  • Blood pressure: within +/- 3 mgHg or 2 percent
  • Pulse: within +/- 5 percent of reading.

This meets or exceeds the AAMI (Association of Medical Instrumentation) standards. To understand the accuracy levels of other manufacturer’s blood pressure monitors, you need to contact them. It is always important to investigate accuracy and ease of use before purchasing a home blood pressure monitor.

How much does an Omron home blood pressure monitor cost?
FAQ answer

On average, Omron home blood pressure monitors can range anywhere from $49.99 to $109.99, depending on which model you select, and where you decide to purchase.

Click here to see Omron’s line of digital home blood pressure monitors.

What does Oscillometric technology mean?
FAQ answer

Oscillometric technology measures the vibration of your blood traveling through your arteries and converts the movement into digital readings.

Are the readings different between an upper arm blood pressure monitor and a wrist blood pressure monitor?
FAQ answer

It is quite possible that your readings may be different from your upper arm to your wrist as blood pressure varies throughout the human body. All Omron blood pressure monitors, whether upper arm or wrist, are validated in the same manner and have the same accuracy specifications. In terms of which type of blood pressure monitor is best for you, we recommend that you discuss this with your doctor, based on your individual needs.

For more information on Omron’s line of upper arm and wrist home blood pressure monitors, click below:

What is the difference between monitoring blood pressure using a home digital monitor as opposed to getting my reading when I see my doctor?
FAQ answer

Digital monitors measure blood pressure oscillometrically rather than by auscultation. In auscultation, stethoscopes are used to take blood pressure by listening for specific heartbeat sounds which the doctor then uses to determine systolic and diastolic pressures. Oscillometric technology measures the vibration of blood traveling through the arteries and converts the movement into digital readings.

Omron digital blood pressure monitors use the oscillometric method of blood pressure measurement. An oscillometric monitor does not need a stethoscope so the monitor is simple to use.

It is also important to note that Home Blood Pressure monitoring allows you to monitor frequently and share the results with your doctor if you desire.

Why should I monitor my blood pressure at home?
FAQ answer

The American Heart Association recommends that anyone with, or at risk of high blood pressure, should monitor their blood pressure at home. Home blood pressure monitoring is one of the best methods of trending a person’s blood pressure in their own environment.

Click here for more information from the American Heart Association on who should monitor at home, and why.

What do I do if my phone is lost or stolen?
FAQ answer

If you have a new phone, you will need to re-install the Omron TENS app.

Why can't I login to the Omron Connect app after migrating from the Omron Wellness app?
FAQ answer

You are able to use your current Omron Wellness username (email address) to login to the Omron Connect app.  We cannot migrate your password from the Omron Wellness app as it is secured for your safety.  Thus, you cannot use your Omron Wellness password to login to the Omron Connect app.  In order to log into the Omron Connect app, you will need to reset your password.  You can reset your password by clicking the “Forgot Password” link on the login page of the Omron Connect app.

We are currently facing issues in migrating some of your data from Omron Wellness to the Omron Connect app.  Rest assured, your data is not lost.  Once the issue is resolved, you will be able to see all your data in the Omron Connect app.

What is the Omron Connect Mobile App?
FAQ answer

A mobile app (or application) is software designed to run on your smartphone or tablet. The Omron Connect Mobile App lets you wirelessly transfer data from your BP monitor to your smartphone or hand-held device and upload your readings to the App.

How much does the Omron Connect Mobile App cost?
FAQ answer

Our mobile app is available for FREE.

Where can I download the OMRON Connect Mobile App?
FAQ answer

Download Free on App Store or Google Play. The OMRON Connect Mobile App is only available in the United States and Canada and is not supported in other countries.

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What happens if I take a reading before pairing it to my mobile device?
FAQ answer

If you take a reading before pairing the monitor to your mobile device, all prior data is lost.

How do I use this blood pressure monitor with multiple users?
FAQ answer
  • To allow other people to also use this blood pressure monitor, make sure to transfer all of your readings to your Omron Connect App account so there are no readings left in the blood pressure monitor memory.
  •  

  • The person sharing this blood pressure monitor will need to create their own individual Omron Connect account.
  •  

  • Once the other person has their own Omron Connect account created, they can then take their own blood pressure measurement using this device, and then pair the blood pressure monitor and transfer their readings to their Omron Connect account.
  • What do I do if my phone is lost or stolen?
    FAQ answer

    If you have a new phone, you will need to re-install the Omron Connect app. Do a forgot password and change your password.

    My phone or tablet was compatible previously, but is not with the latest version of the Omron Connect Mobile App?
    FAQ answer

    While some other devices and operating systems may have worked in the past or on occasion, new updates may prevent them from working in the future.

    My data was transferring from Blood Pressure Monitor to my smartphone or tablet. I killed the app during the process. Now I don’t see the data on the App.
    FAQ answer

    Please don’t kill the app when data transfer is in progress (Manual/AutoSync). This might lead to data loss and you will not be able to view the data in the Mobile Application.

    Do you show individual blood pressure readings in all charts?
    FAQ answer

    In the month chart we display ‘Average Readings per Day’ and in the year chart we display ‘Average Readings per Month.’

    Why is location permission asked when installing the Omron Connect US app for Android?
    FAQ answer

    Location must be enabled for readings to be transferred from the BP Monitor to your mobile device, beginning with Marshmallow.

    I am unable to Pair/Sync my Blood Pressure Monitor because
    FAQ answer

    1.  I migrated from the Omron Wellness App or updated to the latest version of the Omron Connect App
    2.  I changed the batteries or reset my Blood Pressure Monitor
    3.  I am continuously getting an error while syncing my Blood Pressure Monitor

    If you are unable to pair/sync your Blood Pressure Monitor to the Omron Connect Mobile App, please follow the steps mentioned below:

    1.  Remove the blood pressure monitor from your account
         a.  Go to Settings -> Blood Pressure Settings -> Manage Devices in the App
         b.  On your Blood Pressure Monitor tap “Unpair device” to remove the device you’re your account. If you do not see your Blood Pressure Monitor, then continue to Step 2.

    2.  Go to Settings App on your smart device and remove the Omron device from Bluetooth settings.
         a.  Steps to remove the Blood Pressure Monitor from the Bluetooth Settings on iOS smart devices
                1.  Open the Settings app on the phone
                2.  Locate “Bluetooth” and tap it
                3.  Check the list of “MY DEVICES” and find a device that starts with “HEM” or “BP”.
                4.  For each of these devices, Tap the “i” button on right against these device.
                5.  Tap on “Forget This Device” button to remove from Bluetooth.
         b.  Steps to remove Blood Pressure Monitor from Bluetooth Settings on Android smart devices
                1.  Open the Settings app on the phone
                2.  Locate “Bluetooth” and tap it
                3.  Check the list of “Paired devices” and find any device with “BLEsmart…”.
                4.  Unpair the device starting with “BLEsmart….” from Bluetooth settings

    3.  Open Omron Connect App . On the Home screen, tap “Add blood pressure” and then Pair the Blood Pressure Monitor and start syncing your Blood Pressure readings

    Bluetooth settings will look like the images below:
    iOS

    Android

    NOTE: Please check with the Smart device provider to locate Bluetooth settings on your smart device.

    Where can I find the ACC/AHA blood pressure guidelines within the Omron Connect app?
    FAQ answer

    To reference the ACC/AHA guidelines within the Omron Connect app, navigate to the blood pressure history screen.  Below the graph, tap “Learn more.”

    Why is my blood pressure data not sharing with (or has been deleted from) Apple Health?
    FAQ answer

    In order for the OMRON Connect app to share your blood pressure data with Apple Health, Apple Health needs to be enabled within the Connect App.  If you have enabled this in the past, you may have to re-enable this setting to share your data.

    Steps to enable Apple Health in the OMRON Connect App

    1. Log into the OMRON Connect app
    2. Go to settings
    3. Select “Connect with Health”

    If you continue to experience issues, please contact customer service at 866.216.1333 or Contact Us. Customer service agents are also available over live chat at www.omronhealthcare.com.

    Why is my data from the Omron Wellness app not transferring to the Omron Connect app?
    FAQ answer

    We are sorry for the inconvenience, but rest assured your data is not lost.  We are currently facing issues migrating some of your data from the Omron Wellness app to the Omron Connect app.  Once the issue is resolved, you will be able to see all of your data in the Omron Connect app.

    Please remember, you can always view and download your data by logging into https://omronwellness.com/Home/Landing with your Omron Wellness mobile app username and password.

    Why are my blood pressure readings high in the Omron Connect app?
    FAQ answer

    The Omron Connect app uses the most current American College of Cardiology (ACC) and American Heart Association (AHA) guidelines to categorize your blood pressure readings.  These guidelines changed in November 2017, so it is best to refer to the ACC/AHA guidelines below.

    For more information on these guidelines, please visit https://www.heart.org/en/health-topics/high-blood-pressure/understanding-blood-pressure-readings

    Why are there two displays on the 7 Series and 10 Series?
    FAQ answer

    The dual LCD display of this monitor was designed with convenience in mind. It shows your last blood pressure reading right next to your current reading for immediate comparison.

    What is the difference between the ComFit cuff and the D-Ring cuff?
    FAQ answer

    The ComFit cuff is pre-formed to wrap easily around your upper arm. It features 360º around the circumference of your arm to help reduce measurement errors and ensure inflation over your brachial artery. The D-Ring cuff is a soft contoured cuff that is designed for more comfortable measurement.  This style is typically seen in a doctor’s office. You loop one end of the cuff through the D-shaped metal ring, put your arm through the cuff and then fasten the end around the arm. Both cuffs fit a standard- to large-sized adult arm. 9” to 17” in circumference.

    When purchasing an at-home blood pressure monitor, it is important to know your proper cuff size. To determine your arm size, use a cloth measuring tape and measure the circumference of your left upper arm midway between your elbow and shoulder. The blood pressure cuff must be neither too tight nor too loose to help ensure accurate readings, providing you with an accurate picture of your heart’s health.

    How to assemble the D-Ring Cuff

    What is the advantage of having Wireless Bluetooth® Convenience?
    FAQ answer

    Wireless Bluetooth Convenience allows you to sync your blood pressure monitor to the free OMRON Connect app where you can store, track and share your heart health information on your smartphone, and even share it with your loved ones or doctor. The app is available for download on a variety of iOS® or Android® devices. To learn if your mobile device is compatible, visit OmronHealthcare.com/connect). And if you have Amazon® Alexa®-enabled devices, you’ll also want to try the Omron Health skill to help manage your heart health. Once connected, simply ask Alexa!

    How do I pair my blood pressure monitor to my mobile device?
    FAQ answer

    Download the Omron Connect app from either Google Play or App Store. Turn on your phone’s Bluetooth and make sure it’s visible to other devices and launch the app. First create an account, then you can begin pairing your devices. Make sure your blood pressure monitor is clear. To do this, press the start/stop button. Now press and hold the clock button on your monitor until the flashing “O” appears. You mobile device will indicate that pairing is complete and that your readings have been uploaded. For more information, watch the video.

    What devices and Omron Products are compatible with the Omron Connect Mobile App?
    FAQ answer

    Click here for a complete list of compatible devices.

    Will I be able to manually add or remove Blood Pressure readings in the mobile app?
    FAQ answer

    Yes, those functions are supported.

    I transferred data to the Mobile Application without an Internet connection. Then I deleted the Mobile Application from the phone. My data is lost.
    FAQ answer

    Please make sure to connect to the Internet before deleting the Mobile Application from your smartdevice. This is an offline App, which allows you to use the App without an internet connection. However, connecting to the Internet will back-up your data to the Cloud. In that case, no data will be lost. If Mobile Application is deleted before connecting to the Internet, data stored on the smartdevice will be lost.

    How do I pair the same Blood Pressure monitor again to my profile?
    FAQ answer

    Please make sure to remove the Bluetooth® profile of the Omron device from Phone settings. Then unpair the Blood Pressure monitor from the Mobile App and follow the instructions to pair it again.

    I misplaced my instruction manual. How can I get a new one?
    FAQ answer

    Electronic versions of the instruction manuals can be found in the Omron Product Support & Solutions Center.

    How do I get my monitor repaired?
    FAQ answer

    You need to contact our consumer support line at 877/216-1333. The representative will discuss the situation with you, and help determine if you need to send it in for inspection.

    Where do I purchase accessories for my Omron blood pressure monitor?
    FAQ answer

    If you know the accessory you need or want, you can purchase via the Omron Webstore. If you are not fully sure what accessory you need, please contact our consumer support line at 877/216-1333, and they can assist you. They also can place the order for you during the same call.

    Are Omron blood pressure monitors FDA approved?
    FAQ answer

    Omron home blood pressure monitors are required to go through a FDA inspection and clearance process (known as 510(k)) prior to marketing.

    What is the warranty for the cuff on my blood pressure monitor?
    FAQ answer

    For most models, the warranty coverage for the arm or wrist cuff is one year. Cuffs will need to be periodically replaced throughout the life of the monitor. When purchasing a replacement cuff for an upper arm unit, please be certain to measure the circumference of your arm to purchase the correct cuff size. Please check the instruction manual for your specific unit. Electronic versions of the instruction manuals can be found in the Omron Product Support & Solutions Center.

    What is the warranty on an Omron home blood pressure monitor?
    FAQ answer

    The warranty period depends on which Omron model you purchase or own. Warranty periods on the monitor itself (not including cuff) are generally anywhere from 1-5 years, and are based on the life expectancy of the unit. Most cuffs or other accessories are generally 1 year. Please check the instruction manual for your specific unit. Electronic versions of the instruction manuals can be found in the Omron Product Support & Solutions Center.

    Can I take a blood pressure reading measurement during exercise?
    FAQ answer

    Omron blood pressure monitors are NOT intended for use during exercise or activity. We recommend that you avoid eating, drinking alcohol or caffeinated beverages, smoking, bathing and exercising for at least 30 minutes before taking a measurement. It is also best to rest for 15 minutes before starting the measurement.

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    Accessories

    Model: HEM-ADPTW5

    SALE: $19.99
    MSRP: $33.50
    Back in Stock: ETA 06/15/21

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