Frequently Asked Questions

Pain Management

Accessories

Pads

Can I use an OMRON TENS unit as part of my regular pain regimen?
FAQ answer

Yes, TENS therapy is a good adjunct therapy in addition to your regular pain regimen such as heat, cold, wraps, physical therapy and medications. Always ask your physician if you have any questions about your health.

Where can I use my OMRON TENS unit?
FAQ answer

You can use OMRON TENS units on multiple body parts, including: lower back, sciatic, deltoid, upper arm, elbow, hip & thigh, knee, calf, ankle and foot. View our Pad Placement Guide for more information.

How often can I use my OMRON TENS unit?
FAQ answer

You can begin with one 15-minute therapy session. Repeat for another 15 minutes if needed.  Use up to three times per day at a maximum. During each therapy, rate your pain before and after the session, 1 (low) to 10 (high) in order to gauge the true reduction of pain.

When should I use an OMRON TENS unit?
FAQ answer

Use the unit as soon as your pain begins. If you get to your pain early, it may prevent the pain from becoming worse. The earlier you get your pain under control, the better chance you have to keep up with your daily activities.

How long do the Long Life pads last?
FAQ answer

The Long Life Pads are good for up 150 uses or 5 months based on daily usage. Caring for your pads is easy; simply clean the pads as recommended up to 10 times. When replacing your pads, remove the protective film from the pads and place on the holder provided when you purchased your pain relief unit.

How do I clean my OMRON Long Life Pads?
FAQ answer

First, turn the power off and disconnect the pads from the electrode cord. Then simply wash the pads softly with your fingertips under slow running cold water for several seconds. Pads can be washed up to 10 times. Let the pads completely air dry before reconnecting to your unit. Do not wipe pads with any towels or cloth. We recommend cleaning your pads after 15 uses.

Are the Long Life Pads available in different sizes?
FAQ answer

The Long Life Pads come in two different sizes. Standard size pads come with the TENS units and are 4″ H x 2.5″ W each and work on multiple body parts. Standard size pad refills can be purchased separately. Large sized Long Life Pads are 25% larger than standard pads — 4.75″ H x 3″ W — and are good for covering a wider area of pain while ergonomically shaped to fit curves.

When should I purchase/use the Large Long Life Pads?
FAQ answer

If the area of pain covers a wide length or width, the large pads may be a good choice. The large Long Life Pads are good for lower backs, legs, thighs, hips on normal to larger men and women.

Can I use the TENS unit on my shoulder?
FAQ answer

The OMRON Pocket Pain Pro, Pain Relief Pro, Max Power Relief, and Heat Pain Pro units may be used on the shoulder in all positions. This includes the upper arm and the upper back or shoulder blade area. See pad placement guide for exact positions. Feel free to use any of the modes, including shoulder, on your shoulder pain. Choose the one that is most comfortable on your pain.

Can I share my TENS unit with others in the family?
FAQ answer

Any of the OMRON TENS units can easily be shared with other family members. Please make sure that each person has their own set of Long Life Pads or electrode cord with gel pads to prevent cross-contamination between individuals. To share the Heat Pain Pro, we recommend that each user have a separate electrode cord because the gel pads are connected.

What are the differences between the modes?
FAQ answer

All modes are pre-set and designed by healthcare professionals for specific body pains. For example, in the lower back mode, the electrical stimulation pattern was designed to treat the type of pain found in the larger muscles of the lower back.

Is it acceptable to put the pads on my chest anywhere?
FAQ answer

Do not put the pads on or near your heart, directly on your chest, or on your neck. This could cause heart disturbance.

How far apart should you place the Pads?
FAQ answer

They should be a minimum of 1 inch apart on clean, dry, healthy skin; the pads should never touch or overlap.

Videos

What is TENS?
What is TENS?
TENS Pad Use and Care
TENS Pad Use and Care
OMRON Long Life TENS Pad Placement
OMRON Long Life TENS Pad Placement
TENS Pad Placement For Shoulder
TENS Pad Placement For Shoulder
TENS Knee Long Life Pad Placement
TENS Knee Long Life Pad Placement

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