FAQs: Notification Feature

Why am I not getting any notifications?

To make sure notifications are received, please ensure the following:
“Notifications” are turned ON in Profile -> App settings in the app. To do so:

iOS:

  1. Go to Settings on your smart device
  2. Select the “OMRON connect” app
  3. Ensure notifications is turned ON

 

Android:

  1. Go to Settings on your smart device
  2. Ensure notification for “OMRON connect” app is ON
  3. Tap “OMRON connect”. Ensure notifications is ON

How can I check the insight notification messages that I missed?

You cannot read your past insight messages if you have not subscribed for the premium services. However, if you are a subscribed user, you can read your past insight messages by navigating to the insights screen from the bottom menu bar.

How can I turn OFF the insights notification feature?

You can turn off the insight notifications by navigating to Profile -> App settings -> and turning the “Notifications” option OFF.