FAQs: Notification Feature
OMRON Connect App v6.2.0 - Troubleshoot why you are not receiving notifications on your smart device.
- General FAQ
- Update to OMRON Connect
- Migrating from Heart
Advisor and HealthDirection - Connectivity
- Android Connectivity
- Notification Feature
- HeartGuide™
- Subscription and Premium Features
- Data Share, Data Security, Privacy, Location in App
- Blood Pressure Monitors
- HeartGuide™
- Complete™
- Evolv®
- Body Composition Monitors & Scales
- Pedometers
- Activity Tracker
- Heart Rate Monitor
To make sure notifications are received, please ensure the following:
“Notifications” are turned ON in Profile -> App settings in the app. To do so:iOS:
- Go to Settings on your smart device
- Select the “OMRON connect” app
- Ensure notifications is turned ON
Android:
- Go to Settings on your smart device
- Ensure notification for “OMRON connect” app is ON
- Tap “OMRON connect”. Ensure notifications is ON
You cannot read your past insight messages if you have not subscribed for the premium services. However, if you are a subscribed user, you can read your past insight messages by navigating to the insights screen from the bottom menu bar.
You can turn off the insight notifications by navigating to Profile -> App settings -> and turning the “Notifications” option OFF.