FAQs: OMRON TENS App

Have questions about the free OMRON TENS App? Use these FAQs & find answers to common questions like compatibility, where to download & more.

If your phone is lost or stolen, follow these steps on your new phone,

  1. Re-install the OMRON connect US/CAN/EMEA app. Use the “forgot password” function and change your password.
  2. Re-pair your blood pressure monitor. Go to Profile -> Connected Devices screen. Unpair the monitor. Tap “Add new device” to continue pairing the monitor.

 

Note: If you have not opted for EKG cloud access, your EKG readings will be lost upon log in to the app on a new phone. You can retrieve your readings by opting for EKG cloud access by subscribing to premium services.