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FAQs: Webstore | Order Information

What does the webstore inventory status mean?

–          In Stock: If an item is currently in stock in our warehouse, it is available for purchase. Your order will ship once processing is completed, which usually takes 1-2 days, and you will receive your delivery within 1-7 business days depending on the shipping method chosen.

–          Back Ordered: The item is not currently in stock in our warehouse. Please contact us for a specific date range when we expect it back in stock. Your order will ship once the product is received.

–          Pre Order: This is a new product on our site and is not yet available in our warehouse. Please contact us for a specific date range when we expect it in stock. Your order will ship once the product is received.

How do I get a copy of my invoice?

To print a copy of your invoice, visit http://www.findmyorder.com, call 877.216.1333 or email us.

How do I track my order?

View your order status, shipping tracking number and shipping status by visiting http://www.findmyorder.com, calling 877.216.1333 or email us.

How do I register for a webstore account on Omron Healthcare?

You may register for an OmronHealthcare.com webstore account during the checkout process. We will keep your information on file so you can check out faster on your next visit, search your order, view your order status, get your shipping tracking number, view the shipping status, and view or print your order invoice. Please note that having a webstore account is not mandatory for shopping on our website.

How do I log in to my Omron Healthcare webstore account to view my order history?

Visit http://www.findmyorder.com to log in to your account.

I forgot my password for my Omron Healthcare webstore account. Where can I reset it?

Visit http://www.findmyorder.com and click on the “Forgot Your Password?” link. You will be prompted to enter your email address.