FAQs: Webstore | Order Information

Currently in stock means it is available to buy. Back-ordered means an item is not currently in stock. Pre-order means a new product is not yet available.

What does the webstore inventory status mean?

–          In Stock: If an item is currently in stock in our warehouse, it is available for purchase. Your order will ship once processing is completed, which usually takes 1-2 days, and you will receive your delivery within 2-10 business days.

–          Back Ordered: The item is not currently in stock in our warehouse. Please contact us for a specific date range when we expect it back in stock. Your order will ship once the product is received.

–          Pre Order: This is a new product on our site and is not yet available in our warehouse. Please contact us for a specific date range when we expect it in stock. Your order will ship once the product is received.

How do I get a copy of my invoice?

To obtain a copy of your invoice, call 877.216.1333 or contact us.

What is my order status?

Call 877.216.1333 or contact us for your order status and shipping information.

How do I register for a webstore account on Omron Healthcare?

You may register for an OmronHealthcare.com webstore account during the checkout process. We will keep your information on file so you can check out faster on your next visit. Please note that having a webstore account is not mandatory for shopping on our website.