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What is the Omron Connect Mobile App? A mobile app (or application) is software designed to run on your smartphone or tablet.
If you are unable to sync the blood pressure readings from your monitor to the Omron Connect Mobile App, please follow the steps:
1. Go to Settings -> Blood Pressure Settings -> Manage Devices in the App
2. Tap “Unpair device” to remove the paired device from the account
3. Go to Settings App on your smartdevice and remove the Omron device from Bluetooth® settings.
a) Steps to remove Omron Blood Pressure Monitor from Bluetooth Settings on iOS smartdevices
– Open the Settings app on the phone.
– Locate “Bluetooth” and tap on it.
– Check the list of “MY DEVICES” and find any device with “HEM” or “BP”.
– Tap on “i” button on right against the device which you wish to forget from Bluetooth Settings.
– Tap on “Forget This Device” button to remove from Bluetooth.
b)Steps to remove Omron Blood Pressure Monitor from Bluetooth Settings on Android smartdevices
– Open the Settings app on the phone.
– Locate “Bluetooth®” and tap on it.
– Check the list of “Paired devices” and find any device with “BLEsmart…”.
– Unpair the device starting with “BLEsmart….” from Bluetooth Settings.
Bluetooth settings will look like the images below:
NOTE: Please check with the Smartdevice provider to locate Bluetooth settings on your smartdevice.
4. Open the Omron Connect App. On the Home screen, tap “Add blood pressure” and then pair the blood pressure monitor and start syncing your blood pressure readings.
A mobile app (or application) is software designed to run on your smartphone or tablet. The Omron Connect Mobile App lets you wirelessly transfer data from your BP monitor to your smartphone or hand-held device and upload your readings to the App.
Click here for a complete list of compatible devices.
Our mobile app is available for FREE.
If you take a reading before pairing the monitor to your mobile device, all prior data is lost.
If you have a new phone, you will need to re-install the Omron Connect app. Do a forgot password and change your password.
Upon resetting the BP Monitor or changing batteries, the BP Monitor will forget the pairing information and the smartdevice will not be able to communicate with the BP Monitor. In order to communicate, you will need to delete the pairing information from the Bluetooth settings of the smartdevice. Remove the Paired device from Manage Device in the Mobile Application and then begin the pairing process again.
Yes, those functions are supported.
While some other devices and operating systems may have worked in the past or on occasion, new updates may prevent them from working in the future.
Please don’t kill the app when data transfer is in progress (Manual/AutoSync). This might lead to data loss and you will not be able to view the data in the Mobile Application.
In the month chart we display ‘Average Readings per Day’ and in the year chart we display ‘Average Readings per Month.’
Location must be enabled for readings to be transferred from the BP Monitor to your mobile device, beginning with Marshmallow.
Please make sure to connect to the Internet before deleting the Mobile Application from your smartdevice. This is an offline App, which allows you to use the App without an internet connection. However, connecting to the Internet will back-up your data to the Cloud. In that case, no data will be lost. If Mobile Application is deleted before connecting to the Internet, data stored on the smartdevice will be lost.
Please make sure to remove the Bluetooth® profile of the Omron device from Phone settings. Then unpair the Blood Pressure monitor from the Mobile App and follow the instructions to pair it again.
The Omron Connect app uses the most current American College of Cardiology (ACC) and American Heart Association (AHA) guidelines to categorize your blood pressure readings. These guidelines changed in November 2017, so it is best to refer to the ACC/AHA guidelines below.
For more information on these guidelines, please visit https://www.heart.org/en/health-topics/high-blood-pressure/understanding-blood-pressure-readings
To reference the ACC/AHA guidelines within the Omron Connect app, navigate to the blood pressure history screen. Below the graph, tap “Learn more.”
In order for the Omron Connect app to share your blood pressure data with Apple Health, Apple Health needs to be enabled within the Connect App. If you have enabled this in the past, you may have to re-enable this setting to share your data.
Steps to enable Apple Health in the Omron Connect App
If you continue to experience issues, please contact customer service at 866.216.1333 or email us at firstname.lastname@example.org. Customer service agents are also available over live chat at www.omronhealthcare.com.
You are able to use your current Omron Wellness username (email address) to login to the Omron Connect app. We cannot migrate your password from the Omron Wellness app as it is secured for your safety. Thus, you cannot use your Omron Wellness password to login to the Omron Connect app. In order to log into the Omron Connect app, you will need to reset your password. You can reset your password by clicking the “Forgot Password” link on the login page of the Omron Connect app.
We are currently facing issues in migrating some of your data from Omron Wellness to the Omron Connect app. Rest assured, your data is not lost. Once the issue is resolved, you will be able to see all your data in the Omron Connect app.
We are sorry for the inconvenience, but rest assured your data is not lost. We are currently facing issues migrating some of your data from the Omron Wellness app to the Omron Connect app. Once the issue is resolved, you will be able to see all of your data in the Omron Connect app.
Please remember, you can always view and download your data by logging into https://omronwellness.com/Home/Landing with your Omron Wellness mobile app username and password.