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FAQs: Omron Fitness

How do I set up my Omron Fitness profile when I first connect?

After your first activity with your product, connect via USB to your personal computer or laptop. Then visit OmronFitness.com, and follow the prompts to create your own fitness profile.

I'm having trouble navigating my dashboard.

If you are having trouble using the Omron Fitness Dashboard, please visit the Omron Fitness Dashboard Demo page for a step-by-step walkthrough of every feature on your dashboard.

How do I manually enter data?

When viewing your fitness summary, click the edit button and you will be prompted with a calendar. Then simply click the day you were active and enter in the data for that day.

Why is there an asterisk when I view certain dates on my dashboard?

Asterisks appear for days you manually enter data. If you simply forgot to connect your product after an activity, you may go back and enter in your recorded data.

How do I adjust a fitness goal on Omron Fitness?

You can change your goals as your fitness improves. On your dashboard, click the edit button in your goals section to adjust your goals for steps, calories or distance.

How do I earn badges through Omron Fitness?

As you continue to connect to your Omron Fitness Dashboard, you’ll be rewarded with badges. Badges are earned for a wide variety of accomplishments including number of times you connect, breaking new records, accomplishing new goals and more!

If I have more than one connectable Omron Fitness product, can both be used at the same time on the Omron Fitness Dashboard?

Yes! Your dashboard is set up to accommodate use of more than one connectable product. The only exception is the use of two connectable pedometers at once.

What products can I currently connect with on my Omron Fitness Dashboard?

Currently, the following Omron Fitness products connect to the Omron Fitness Dashboard:

  • HR-500U
  • HJ-322U
  • HJ-323U
  • HJ-324U
  • HJ-720ITC
  • HJ-720FFP
Can I connect my product to multiple computers?

Yes, as long as you have the driver downloaded to a computer, you can connect your product and access your Omron Fitness Dashboard information.

How do I find my friends or other Omron Fitness users to link up with?

Upon your first connect with the Omron Fitness Dashboard, you will be prompted to link with other users either through e-mail, Facebook or Twitter. You then choose contacts, friends or followers you’d like to connect with and share information.

How can I share my fitness victories?

Once you earn a badge or finish a goal, you will automatically be prompted to share this accomplishment with the social network of your choosing by clicking on Facebook or Twitter icons. This will then push the current view of your dashboard out to your networks.

Where will my fitness data be stored after I connect my device?

Once you connect, your activity information will be downloaded off of your Omron Fitness product and stored privately under your profile and displayed online at your Omron Fitness Dashboard.

Who can view my dashboard information?

You can keep your dashboard information private from other users by changing your privacy preference on your account page. If you allow other users viewing access, they will only be able to see that you have a profile, as well as your last connected information and your personal bests.

How do I keep my dashboard information private?

You can adjust your privacy settings by going to your profile page, scrolling to your settings section and selecting “keep my profile private from other users.”

How do I connect my Omron Fitness Profile to partner applications?

Click on your profile page and scroll down to the application section. Then if you have an account set up with a partner application, you can select to link or unlink. Information from your dashboard will be pushed to RunKeeper, EarndIt and Withings automatically, while you can control what information you’d like to send to Twitter or Facebook.

How do I delete my Omron Fitness account?

All users have the ability to delete their profile at any time. You may choose to delete your account by visiting your Profile page and select “Delete Account.” Please note that once you delete your Omron Fitness account, you will lose any saved fitness data associated with your products.

What if my question or problem isn't listed in this FAQ page?

We’d love to help you with any questions not answered in this section. If you have a question that is not addressed on this page, please Contact Us and submit it.